If you find it necessary to cancel a reservation, we highly recommend contacting the traveler as soon as possible. This allows them the opportunity to make alternative arrangements for renting another car. In the event that the owner cancels a booking, the traveler will be promptly notified, and the cancellation policy will be voided.
We understand that unforeseen circumstances may arise, and we appreciate your cooperation in ensuring a smooth and considerate resolution for both owners and travelers on our platform.
Owner Penalties
Unless it's for a reason the owner can't control, it isn't ok for the owner to cancel. Veekle does follow up with owners who cancel bookings and enforce a strict owner cancellation policy, which can ultimately result in removal from our platform.